You're Doing It Wrong: How to report a bug
Permalink | Author: Dan Dart | Published: 2016-10-19 19:45:00 UTC | Tags: False True again bug english error google information linux message pester power printer programmer report request search support turn wrong
[Taken from a Google+ post]
Many support requests don't contain critical information needed to actually support.
Learn how to ask for help by following these instructions:
- Make sure all attachments and power are double checked to be secure connections
- Look for an error message
- Google the error message
- Submit your question along with any error related output, custom settings and most importantly steps to reproduce.
- Wait.
- Don't pester.
- Learn English, it's a lot better if you use proper grammar so that people will understand your problem.
Wrong: Help!!! My Linux doesn't want print! I need have my no.
Right: My brand x model y printer refuses to print on the grounds that I get the coloured light z and my distribution Q tells me that the reason is W when I try to G and then H. Can somebody suggest what steps I should take to resolve this?
This information has been brought to you by the society of programmers who wish people would learn to report bugs properly.
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